SpotX — Privacy Policy | Skuka Solutions Private Limited
Privacy Policy!
SpotX by Skuka Solutions Private Limited!
Effective Date: March 20, 2025!
1. Introduction
Skuka Solutions Private Limited (“Company”, “we”, “us”, or “our”), doing business as
SpotX, operates the website and software platform accessible at itsspotlight.com (the
“Platform”). We are incorporated and registered under the laws of India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our Platform. Please read this policy carefully. If you do not
agree with its terms, please discontinue use of the Platform.
We are committed to protecting your personal data in accordance with the Information
Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and
Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and applicable
international best practices.
2. Scope & Applicability
This Privacy Policy applies to all users of the Platform who are 18 years of age or older.
Our Platform is not intended for minors. By accessing or using the Platform, you
represent that you are at least 18 years old.
This policy applies to information collected:
•
On and through the Platform (website and software)
•
In email, chat, or other electronic communications between you and us
•
Through any application you access as part of the Platform
3. Information We Collect
3.1 Information You Provide Directly
•
Full name and email address (during registration)
•
Billing and payment information, including card details and billing address
•
Profile information and user preferences
•
Communications you send us, such as support requests or feedback
3.2 Information Collected Automatically
When you use the Platform, we automatically collect:
contact@itsspotlight.com • spotx.in Page
SpotX — Privacy Policy | Skuka Solutions Private Limited
•
IP address and approximate location derived from it
•
Device type, operating system, and browser information
•
Pages visited, features used, time on page, and navigation paths
•
Clickstream data and interaction logs
•
Data collected via cookies and similar tracking technologies
3.3 Location Data
With your permission (or as required by applicable law), we may collect precise or
approximate location data from your device to provide location-aware features. You may
disable location access in your device settings, though this may limit certain
functionality.
3.4 Information from Third Parties
We may receive data about you from third-party partners such as analytics providers,
advertising networks, and payment processors, which we may combine with data we
collect directly.
4. How We Use Your Information
We use the information we collect to:
•
Create and manage your account and provide Platform access
•
Process payments and prevent fraudulent transactions
•
Personalise your experience and deliver relevant content
•
Communicate with you about updates, security alerts, and support
•
Send marketing communications where you have opted in
•
Analyse usage patterns and improve the Platform
•
Comply with legal obligations and enforce our Terms of Service
•
Detect, investigate, and prevent security incidents and abuse
5. Legal Basis for Processing
We process your personal data on the following grounds:
•
Contractual necessity — to fulfil our obligations to you as a user
•
Legitimate interests — to operate, secure, and improve the Platform
•
Consent — where you have explicitly opted in (e.g., marketing, location)
•
Legal obligation — to comply with applicable Indian law
Where processing is based on consent, you may withdraw it at any time by contacting us,
without affecting the lawfulness of processing prior to withdrawal.
contact@itsspotlight.com • spotx.in Page
SpotX — Privacy Policy | Skuka Solutions Private Limited
6. How We Share Your Information
We do not sell your personal information. We may share your data with:
6.1 Service Providers
•
Payment processors for secure transaction handling
•
Cloud hosting and infrastructure providers
•
Customer support tool providers
•
Email and communication platforms
6.2 Analytics & Advertising Partners
We work with analytics and advertising partners who use cookies and similar
technologies to understand Platform usage and serve relevant advertisements. These
partners operate under their own privacy policies.
6.3 Legal & Compliance Disclosures
We may disclose your information when required by law, court order, or government
authority, or when we believe disclosure is necessary to protect rights, property, or
safety.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be
transferred. We will notify you of any such change in ownership or control.
7. Cookies & Tracking Technologies
We use cookies, pixel tags, and similar technologies to enhance your experience. Types
of cookies we use:
•
Essential cookies — required for the Platform to function
•
Analytics cookies — to understand how users interact with the Platform
•
Advertising cookies — to serve relevant ads
•
Preference cookies — to remember your settings
You can manage cookies through your browser settings. Disabling certain cookies may affect
Platform functionality.
8. Data Retention
We retain personal information only as long as necessary to fulfil the purposes in this
policy, unless a longer period is required by law:
•
Account data is retained while your account is active and for a reasonable period after
closure
contact@itsspotlight.com • spotx.in Page
SpotX — Privacy Policy | Skuka Solutions Private Limited
•
Payment records are retained as required by Indian financial and tax regulations
•
Analytics data may be retained in anonymised or aggregated form
When data is no longer needed, we will securely delete or anonymise it.
9. Data Security
We implement appropriate technical and organisational security measures to protect
your personal information, including:
•
Encryption of data in transit using TLS/SSL
•
Access-controlled, secure storage systems
•
Regular security assessments and vulnerability testing
•
Role-based access controls for internal personnel
No method of electronic transmission is 100% secure. We cannot guarantee absolute security,
but we will notify you of any material data breach as required by applicable law.
10. Your Rights
Subject to applicable Indian law, you have the following rights regarding your personal
data:
•
Access — request a copy of the personal information we hold about you
•
Correction — request correction of inaccurate or incomplete data
•
Deletion — request erasure of your data, subject to legal obligations
•
Objection — object to processing for direct marketing purposes
•
Withdrawal of consent — withdraw consent at any time where applicable
To exercise these rights, please contact us at contact@itsspotlight.com. We will respond within
a reasonable timeframe.
11. Third-Party Links & Services
Our Platform may contain links to third-party websites or services not operated by us.
This Privacy Policy does not apply to those sites. We encourage you to review the
privacy policies of every external service you use. We are not responsible for the privacy
practices of third-party sites.
12. International Data Transfers
Our servers are primarily located in India. If you access the Platform from outside India,
your data may be transferred to and processed in India. By using the Platform, you
contact@itsspotlight.com • spotx.in Page
SpotX — Privacy Policy | Skuka Solutions Private Limited
consent to this transfer. We take steps to ensure appropriate safeguards are in place for
any international transfers.
13. Children’s Privacy
Our Platform is intended solely for users aged 18 and above. We do not knowingly
collect personal information from minors. If we become aware that a person under 18 has
provided us personal data, we will promptly delete it. If you believe a minor has
submitted data through our Platform, please contact us immediately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material
changes by:
•
Posting the updated policy on the Platform with a revised effective date
•
Sending a notice to the email address associated with your account
Your continued use of the Platform after any changes constitutes acceptance of the updated
policy. We recommend reviewing this policy periodically.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India.
Any disputes arising in connection with this policy shall be subject to the exclusive
jurisdiction of competent courts in India.
16. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data
practices, please contact us:
Company: Skuka Solutions Private Limited (doing business as SpotX)
Website: spotx.in
Email: contact@itsspotlight.com
contact@itsspotlight.com • spotx.in Page
SpotX — Privacy Policy | Skuka Solutions Private Limited
We will address your query promptly and in good faith.
contact@itsspotlight.com • spotx.in Page
